The change request process allows an employee's information, such as personal and employment information, to be updated.

Each request follows an approval process, with final approval made by your HR Officer. When the change request is finalized, the relevant record is updated.

There are two primary actions that you can perform. You can submit a change request and browse the change requests that you have submitted or have been submitted on your behalf.

Submit a Change Request

1. Click    at the top-right hand corner of your screen.
   New Change Request form opens.
2. Click Type of Change Request to open the dropdown options of what you can request.
   
   Name

   By default, all the fields show your current information. You can edit any and all the relevant fields you wish to update. Remember that you must have at least one updated field in order to submit the change request.

   
   

   Change Request Details

   Field	Description
   Title	Optional. Select from the dropdown options of prefixes.
   First Name	Required. You can click    in the right-hand side of the field to clear and enter the new value. If you wish to retain the current information, then leave the default value in.
   Display Name	Required. You can click    in the right-hand side of the field to clear and enter the new value. If you wish to retain the current information, then leave the default value in.
   Middle Name	Optional. You can click    in the right-hand side of the field to clear and enter the new value.
   Last Name	Required. You can click    in the right-hand side of the field to clear and enter the new value. If you wish to retain the current information, then leave the default value in.
   Email	Required. You can click    in the right-hand side of the field to clear and enter the new value following the valid email format mail@email.com. If you wish to retain the current information, then leave the default value in.
   Reason for Change Request	Optional. Free-text field to enter the reason for your request.

   Preferred Correspondence Address

   By default, all the fields show your current information. You can edit any and all the relevant fields you wish to update. Remember that you must have at least one updated field in order to submit the change request.

   
   

   Change Request Details

   Field	Description
   Street Address	Optional. You can click    in the right-hand side of the field to clear and enter the new value.
   Locality Address	Optional. You can click    in the right-hand side of the field to clear and enter the new value.
   Postal Town	Optional. Select from the dropdown options.
   Post Code	Optional. You can click    in the right-hand side of the field to clear and enter the new value.
   Reason for Change Request	Optional. Free-text field to enter the reason for your request.

   Emergency Contact

   By default, all the fields show your current information. You can edit any and all the relevant fields you wish to update. Remember that you must have at least one updated field in order to submit the change request.

   
   

   Change Request Details

   Field	Description
   Emergency Contact Name	Optional. You can click    in the right-hand side of the field to clear and enter the updated name for your emergency contact.
   Contact Number	Optional. You can click    in the right-hand side of the field to clear and enter the updated emergency contact number.
   Relationship	Optional. You can click    in the right-hand side of the field to clear and enter the updated relationship to your emergency contact.
   Reason for Change Request	Optional. Free-text field to enter the reason for your request.

   Qualifications

   By default, all the fields show your current information. You can edit any and all the relevant fields you wish to update. Remember that you must have at least one updated field in order to submit the change request.

   
   

   Change Request Details

   Field	Description
   Education Level	Optional. Find the updated value from the dropdown options and click to select.
   Experience	Optional. You can click    in the right-hand side of the field to clear and enter your updated work experience.
   New Certifications	Optional. If you want to remove the current certifications you have, click    in the right-hand side of the field to clear the list. If you wish to keep these certifications, make sure you append the title of your new certification/s to the list to add them.
   Supporting Documents	Optional. Click the field to upload PNG, JPEG or PDF file. You can upload multiple files.
   Reason for Change Request	Optional. Free-text field to enter the reason for your request.

   Work Hours

   There are two types of work hour changes. In the field I would like to request change in, select from one of the two options:

   1. Time I start and end my workdaywhich allows you to adjust the start, end and break times while maintaining your total weekly hours.

      Field	Description
      Start	Required. Select from the dropdown options for your preferred time to start the day. Info The hours are in 24 hour format. The earliest hour you can select is predetermined based on the time that BUK opens for the day.
      End	Required. Select from the dropdown options for your preferred time to end the day. Info The hours are in 24 hour format. The latest hour you can select is predetermined based on the time that BUK closes for the day.
      Break	Optional. Select from the dropdown options for your preferred break time in in minutes.
      Reason for Change Request	Optional. Free-text field to enter the reason for your request.

      Important

      The total weekly work hours will turn red until you have allocated the current total weekly hours. You will not be able to submit the request until you match your current total weekly hours.

   2. My total weekly hours, where you can request for new work hours each day that would effectively change your total weekly hours.

      Field	Description
      Day	Required. Your workdays are currently ticked, by default. You can untick the day you wish to remove or tick the day you wish to add.
      Start	Required. Select from the dropdown options for your preferred time to start the day. Info The hours are in 24 hour format. The earliest hour you can select is predetermined based on the time that BUK opens for the day.
      End	Required. Select from the dropdown options for your preferred time to end the day. Info The hours are in 24 hour format. The latest hour you can select is predetermined based on the time that BUK closes for the day.
      Break	Optional. Select from the dropdown options for your preferred break time in in minutes.
      Reason for Change Request	Required. Free-text field to enter the reason for your request.

   Resignation

   Change Request Details

   Field	Description
   Date of Resignation	Required. Click    to set the date you wish to resign.
   Notice Period	Display-only field that shows the notice period set for you.
   Letter of Resignation	Required. Click the field to upload PNG, JPEG or PDF file.
   Reason for Change Request	Required. Free-text field to enter the reason for your request.

3. Click Submit.
4. A confirmation message with the next step appear. Click OK.

Once you submit a request, you will see this from the table list in My Change Requests tagged as New. Depending on the change request workflow, the approving officer/s can decide to:

• Approveyour request and implement the update to your profile.

  Where can I see the updates

  Change Request	Description
  Name	Your Personal information in your profile is automatically updated. If you requested a new Work Email, then you must use your new Email address the next time you sign in to the Toolkit.
  Preferred Correspondence Address	Your Personal information in your profile is automatically updated.
  Emergency Contact	Your Personal information in your profile is automatically updated.
  Qualifications	Your Qualifications in your profile is automatically updated. Any certifications that you have uploaded will be added and accessible from your Files in the Certificates folder.
  Work Hours	Your Weekly Work Hours from your EVP in your profile is updated.
  Work Hours	Your Weekly Work Hours from your EVP in your profile is updated.
  Resignation	Your HR Officer has finalized your Contract Termination Date which takes into consideration any accrued holidays that may be applied against your set notice period, and has decided whether you will be working during the duration of the notice period or will be put on garden leave upon which your account in the Toolkit will be automatically suspended.

• Reject and Resubmit requires you to supply additional information.
• Reject and Close effectively closes the request and no changes will be made to your profile.

You will be notified of the final action made to your request.

Browse My Change Requests

You'll find all the change requests that you have submitted or have been submitted either by your line manager or HR Officer on your behalf. These requests include:

To make your browing experience better, learn how to sort your requests, filter to view them by state, and locate specific ones with the search feature.

Sort Change Requests

You can sort the table list on any visible column in either ascending or descending order. To sort simply click the name of the column you wish to sort by. To change the direction of the sort simply click the column name again which will then reverse the order.

Filter Change Requests

1. Click    at the left-hand side of the search bar to open the filter options.
2. Select one of the following options:
   • All Requests is the default filter;
   • Requests For My Action are requests that have been rejected for your resubmission;
   • My Pending Requests include all submmitted requests that are in the review and and approval process; and,
   • Requests I Submitted.
3. Click Apply.

Search Change Requests

You can search by entering change request keywords or phrases. The list automatically updates with the change requests that match your search terms.