As a line manager, you can request certain job-related changes for your direct reports. There are also requests, such as changes to work hours and resignation, that you will need to review and approve.


 Where can I access this feature?

Web & iPad iPhone
  1. From the left sidebar menu, click Change Requests under My Tasks section.


Submit a change request for my direct report


You can request the following changes for your direct report:


Grade and Sub-grade

Request a Change in Grade and Sub-grade
  1. Click Change Requests from the left sidebar menu.
  2. Click    at the top-right hand corner of the Change Requests screen.
    New Change Request form opens.
  3. In the Employee field, find the direct report you wish to make changes for. Select the employee.
  4. Click Type of Change Request to open the dropdown options of what you can request. Select Grade and Sub-grade.
  5. The relevant Change Request Details are shown. By default, the fields bear the employee's current information for your reference. Edit the fields you wish to update.
    Field
    Description
    Grade
    Select 0 to 7 from the dropdown options.
    Sub-grade
    Select 0.0 to 0.3 from the dropdown options.
    Reason for Change Request
    Required. Free-text field stating your reason for submitting the change request.
  6. Click Submit in the top-right corner of the screen.
  7. A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
    You will be notified of the final decision.


Job Title/Description

There are three types of changes that you can request:

Update the current job description

This action allows you make amends to an employee's current job description. Changes could affect the employee's current appraisal record.

  1. Click Change Requests from the left sidebar menu.
  2. Click    at the top-right hand corner of the Change Requests screen.
    New Change Request form opens.
  3. In the Employee field, find the direct report you wish to make changes for. Select the employee.
  4. Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
  5. The relevant Change Request Detailsare shown.

    Important

    Current Job Title shows the employee's current job title. Only in the Web app, you can click    to open the current job description as view-only in a new tab. This is to allow you to switch between tabs should you wish to compare the current job description with the changes you wish to make.


    Make sure you leave     Move to a new job? unticked.


    Under the Edit Job Description section you'll find three tabs - Overview, Tasks and Competencies. By default, the fields in these tabs bear the employee's current information for your reference. You can update them accordingly:


    OverviewTasksCompetencies

    Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.

    Field
    Description
    Main Purpose and Function of Job
    Optional. To edit:
    1. Click    in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
    2. Click    at the bottom of the popup window to clear the field.
    3. Or, you can edit the existing text. As you start making amends or if you chose to clear the text,    appears left of the    button. This allows you to revert back to the current purpose of the job.
    4. Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
    Headcount Responsibility
    Optional. Click to edit the numeric field or    to clear.
    Geographical Area
    Optional. Click to select from the dropdown options or    to clear.
    Budget Accountability
    Optional. Click to edit the alphanumeric field or    to clear.
    Expected Nights Away
    Optional. Click to select from the dropdown options or    to clear.
  6. Enter Reason for Change Request. This is required.
  7. Click Submit in the top-right corner of the screen.
  8. A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
    You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
Reassign to another existing job

You can submit a request to move a direct report from one job to another. It is important to understand that this process only allows you to move your direct report to a job title that also reports to you.

  1. Click Change Requests from the left sidebar menu.
  2. Click    at the top-right hand corner of the Change Requests screen.
    New Change Request form opens.
  3. In the Employee field, find the direct report you wish to make changes for. Select the employee.
  4. Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
  5. Tick    Move to a new job?.
  6. Click New Job Title input field to open the job title options. Search or browse and select the appropriate job title.
  7. In the Start Date for New Job click    to set the date you wish to apply the change.
  8. You can then make the relevant changes to the job description.
    Under the Edit Job Description section you'll find three tabs - Overview, Tasks and Competencies. By default, the fields in these tabs bear the employee's current information for your reference. You can update them accordingly:
    OverviewTasksCompetencies

    Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.

    Field
    Description
    Main Purpose and Function of Job
    Optional. To edit:
    1. Click    in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
    2. Click    at the bottom of the popup window to clear the field.
    3. Or, you can edit the existing text. As you start making amends or if you chose to clear the text,    appears left of the    button. This allows you to revert back to the current purpose of the job.
    4. Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
    Headcount Responsibility
    Optional. Click to edit the numeric field or    to clear.
    Geographical Area
    Optional. Click to select from the dropdown options or    to clear.
    Budget Accountability
    Optional. Click to edit the alphanumeric field or    to clear.
    Expected Nights Away
    Optional. Click to select from the dropdown options or    to clear.
  9. Enter Reason for Change Request. This is required.
  10. Click Submit in the top-right corner of the screen.
  11. A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
    You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
Move to a proposed new job

You can also propose for a new job title and job description. Specifically, this change request covers the following scenarios:

  • propose a new job title that will be recorded in your direct report's employment history whilst retaining the current job description details through the import functionality;
  • move your direct report to a job that does not report to you;
  • propose a new job title and new job description.

  1. Click Change Requests from the left sidebar menu.
  2. Click    at the top-right hand corner of the Change Requests screen.
    New Change Request form opens.
  3. In the Employee field, find the direct report you wish to make changes for. Select the employee.
  4. Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
  5. Tick    Move to a new job?.
  6. Click    Add new job below the New Job Titlefield.

    Important

    You must leave the New Job Title field empty. This will be populated later.

  7. Add new job title popup opens.
    You can choose to import the details from the current job description and edit them as you see fit, or you can opt to manually enter the following:
    Field
    Description
    Job Title
    Required. Unique alphanumeric characters for the job title.
    Division
    Required. Find the applicable division and click to select from the list.

    Import from current job

    To copy the details from the employee's current job, click    Import from current job at the bottom-right of the window. This will copy and populate the division, sub-division, department, team and main purpose and function of job. You can still amend as you see fit.

    Sub-Division
    Optional. Find the applicable sub-division and click to select from the list.

    Info

    The list of sub-divisions is filtered to show only the relevant sub-divisions under the division you selected above. Consequently, the sub-division you select will filter the relevant departments that will be presented to you below.

    Department
    Required. Find the applicable department and click to select from the list.

    Info

    The list of departments is filtered to show only the relevant departments under the division and sub-division you selected above. Consequently, the department you select will filter the relevant teams that will be presented to you below.

    Team
    Optional. Find the applicable team and click to select from the list.

    Info

    The list of teams is filtered to show only the relevant teams under the division > sub-division > department you selected above.

  8. Click Submit in the top-right hand of the Add new job title popup.
    New Job Title field is populated with the job title that you created. If you wish to make amends to the organisational units that you have assigned, click    to open the popup window.
    If you wish to clear and reset the new job title, click   . You cannot undo this action.
  9. In the Start Date for New Job click    to set the date you wish to apply the change.
  10. You can continue to complete the job description in the Edit Job Descriptionsection.
    OverviewTasksCompetencies

    Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.

    Field
    Description
    Main Purpose and Function of Job
    Optional. To edit:
    1. Click    in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
    2. Click    at the bottom of the popup window to clear the field.
    3. Or, you can edit the existing text. As you start making amends or if you chose to clear the text,    appears left of the    button. This allows you to revert back to the current purpose of the job.
    4. Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
    Headcount Responsibility
    Optional. Click to edit the numeric field or    to clear.
    Geographical Area
    Optional. Click to select from the dropdown options or    to clear.
    Budget Accountability
    Optional. Click to edit the alphanumeric field or    to clear.
    Expected Nights Away
    Optional. Click to select from the dropdown options or    to clear.
  11. Enter Reason for Change Request. This is required.
  12. Click Submit in the top-right corner of the screen.
  13. A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
    You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.


Salary/Commission

Request for a Salary/Commission Review
  1. Click Change Requests from the left sidebar menu.
  2. Click    at the top-right hand corner of the Change Requests screen.
    New Change Request form opens.
  3. In the Employee field, find the direct report you wish to make changes for. Select the employee.
  4. Click Type of Change Request to open the dropdown options of what you can request. Select Salary/Commission Review.
  5. The relevant Change Request Detailsare shown. The current values are shown in the left side as view-only.
    Field
    Description
    Proposed Annual Base Salary
    Required for employees who receive a base salary but not commission. Enter numeric value for new salary.
    For employees with commission where you want to retain the base salary, you can keep this field blank.
    Proposed Annual Commission
    This field only appears to employees with commission. Enter numeric value for new commission.
    Proposed Total OTE
    Automatically computed as sum of commissions and base salary, as may be applicable. The percent indicated after    refers to the increase (or decrease) between the current and proposed OTE.
    Proposed Effective Date
    Required. Click    to set the date you wish to apply the change.
    Supporting Documents
    Required. You need to upload file/s in PNG, JPEG or PDF format as evidence to support the request.
    Reason for Change Request
    Required. Free-text field stating your reason for submitting the change request.
  6. Click Submit in the top-right corner of the screen.
  7. A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
    You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.



Approve a change request


The following change requests submitted by your direct report/s require your initial approval:

  • Work hours, where only the start and end of workday is requested and has no effect or change in the total weekly hours;
  • Work hours, where not only the start and end of workday is requested but a change in the total weekly hours; and
  • Resignation.


  1. Click Change Requests from the left sidebar menu.
  2. Browse or search and click the change request you wish to review. For easy identification, these change requests are tagged as Waiting For Your Review.
  3. Review the change request details.
  4. Click at the top-right hand corner of the screen to open the options. You can select one of the following options:
    Approve
    1. In the Approve popup, enter your reason for approval.
    2. Click Submit to endorse the request for further approval. Click OK in the confirmation message.
      Or, Cancel to return to the change request form.
    Reject and Resubmit
    1. In the Reject and Resubmit popup, select the reason for your rejection. This is required.
    2. You can optionally enter additional comments to help in the resubmission of the request.
    3. Click Submit to endorse the request for further approval. Click OK in the confirmation message.
      Or, Cancel to return to the change request form.
    Reject and Close
    1. In the Reject and Close popup, select the reason for your rejection. This is required.
    2. You can optionally enter additional comments.
    3. Click Submit to close the request.
      Or, Cancel to return to the change request form.