As a line manager, you can request certain job-related changes for your direct reports. There are also requests, such as changes to work hours and resignation, that you will need to review and approve.
Where can I access this feature?
- From the left sidebar menu, click Change Requests under My Tasks section.
- From your dashboard, tap in the top-left to open the left sidebar menu.
- From the left sidebar menu, tap Change Requests under My Tasks section.
Submit a change request for my direct report
You can request the following changes for your direct report:
Grade and Sub-grade
- Click Change Requests from the left sidebar menu.
- Click at the top-right hand corner of the Change Requests screen.
New Change Request form opens. - In the Employee field, find the direct report you wish to make changes for. Select the employee.
- Click Type of Change Request to open the dropdown options of what you can request. Select Grade and Sub-grade.
- The relevant Change Request Details are shown. By default, the fields bear the employee's current information for your reference. Edit the fields you wish to update.
Field Description Grade Select 0 to 7 from the dropdown options. Sub-grade Select 0.0 to 0.3 from the dropdown options. Reason for Change Request Required. Free-text field stating your reason for submitting the change request. - Click Submit in the top-right corner of the screen.
- A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
You will be notified of the final decision.
Job Title/Description
There are three types of changes that you can request:
This action allows you make amends to an employee's current job description. Changes could affect the employee's current appraisal record.
- Click Change Requests from the left sidebar menu.
- Click at the top-right hand corner of the Change Requests screen.
New Change Request form opens. - In the Employee field, find the direct report you wish to make changes for. Select the employee.
- Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
- The relevant Change Request Detailsare shown.
Important
Current Job Title shows the employee's current job title. Only in the Web app, you can click to open the current job description as view-only in a new tab. This is to allow you to switch between tabs should you wish to compare the current job description with the changes you wish to make.
Make sure you leave Move to a new job? unticked.
Under the Edit Job Description section you'll find three tabs - Overview, Tasks and Competencies. By default, the fields in these tabs bear the employee's current information for your reference. You can update them accordingly:
Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.
Field Description Main Purpose and Function of Job Optional. To edit: - Click in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
- Click at the bottom of the popup window to clear the field.
- Or, you can edit the existing text. As you start making amends or if you chose to clear the text, appears left of the button. This allows you to revert back to the current purpose of the job.
- Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
Headcount Responsibility Optional. Click to edit the numeric field or to clear. Geographical Area Optional. Click to select from the dropdown options or to clear. Budget Accountability Optional. Click to edit the alphanumeric field or to clear. Expected Nights Away Optional. Click to select from the dropdown options or to clear. You can add, edit or delete critical and general tasks. Changes here will be applied to the employee's current appraisal record for the current fiscal year.
To add a new task:
- Click Add at the top-right hand of the Critical Tasks or General Tasks section.
- In the Add (Critical or General) Task popup window, enter the new task.
- Click Done to add the task or Cancel to return to the list.
To edit an existing task:
- Click on the task that you wish to edit.
- In the Edit (Critical or General) Task popup window, update the task.
You can utilize the following features as you edit:- To clear the text, click at the bottom right of the window.
- To revert the changes you made and restore the task from the job description, click .
- Click Done to apply the changes or Cancel to return to the list.
To delete an existing task:
- Click at the right-hand side of the task you wish to remove. The task is disabled to indicate that it will be removed from the employee's job description following approval of the request.
- In the event you wish to restore the task click button.
Manage core competencies, job-specific competencies and department competencies. Changes here will be applied to the employee's current appraisal record for the current fiscal year.
- Click Manage at the top-right hand of each of the section for Core Competencies, Job-specific Competencies or Department Competencies.
- In the Manage Competencies popup window, you can search and tick the competency you wish to assign. You can also untick the competency you wish to remove.
- Click Done to apply the changes or Cancel to return to the list.
- Alternatively, you can also remove a competency from the competency tab by clicking at the right-hand side of the list item you wish to remove. The competency is disabled to indicate that it will be removed; in the event you wish to restore the competency click button.
- Enter Reason for Change Request. This is required.
- Click Submit in the top-right corner of the screen.
- A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
You can submit a request to move a direct report from one job to another. It is important to understand that this process only allows you to move your direct report to a job title that also reports to you.
- Click Change Requests from the left sidebar menu.
- Click at the top-right hand corner of the Change Requests screen.
New Change Request form opens. - In the Employee field, find the direct report you wish to make changes for. Select the employee.
- Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
- Tick Move to a new job?.
- Click New Job Title input field to open the job title options. Search or browse and select the appropriate job title.
- In the Start Date for New Job click to set the date you wish to apply the change.
- You can then make the relevant changes to the job description.
Under the Edit Job Description section you'll find three tabs - Overview, Tasks and Competencies. By default, the fields in these tabs bear the employee's current information for your reference. You can update them accordingly:Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.
Field Description Main Purpose and Function of Job Optional. To edit: - Click in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
- Click at the bottom of the popup window to clear the field.
- Or, you can edit the existing text. As you start making amends or if you chose to clear the text, appears left of the button. This allows you to revert back to the current purpose of the job.
- Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
Headcount Responsibility Optional. Click to edit the numeric field or to clear. Geographical Area Optional. Click to select from the dropdown options or to clear. Budget Accountability Optional. Click to edit the alphanumeric field or to clear. Expected Nights Away Optional. Click to select from the dropdown options or to clear. You can add, edit or delete critical and general tasks. Changes here will be applied to the employee's current appraisal record for the current fiscal year.
To add a new task:
- Click Add at the top-right hand of the Critical Tasks or General Tasks section.
- In the Add (Critical or General) Task popup window, enter the new task.
- Click Done to add the task or Cancel to return to the list.
To edit an existing task:
- Click on the task that you wish to edit.
- In the Edit (Critical or General) Task popup window, update the task.
You can utilize the following features as you edit:- To clear the text, click at the bottom right of the window.
- To revert the changes you made and restore the task from the job description, click .
- Click Done to apply the changes or Cancel to return to the list.
To delete an existing task:
- Click at the right-hand side of the task you wish to remove. The task is disabled to indicate that it will be removed from the employee's job description following approval of the request.
- In the event you wish to restore the task click button.
Manage core competencies, job-specific competencies and department competencies. Changes here will be applied to the employee's current appraisal record for the current fiscal year.
- Click Manage at the top-right hand of each of the section for Core Competencies, Job-specific Competencies or Department Competencies.
- In the Manage Competencies popup window, you can search and tick the competency you wish to assign. You can also untick the competency you wish to remove.
- Click Done to apply the changes or Cancel to return to the list.
- Alternatively, you can also remove a competency from the competency tab by clicking at the right-hand side of the list item you wish to remove. The competency is disabled to indicate that it will be removed; in the event you wish to restore the competency click button.
- Enter Reason for Change Request. This is required.
- Click Submit in the top-right corner of the screen.
- A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
You can also propose for a new job title and job description. Specifically, this change request covers the following scenarios:
- propose a new job title that will be recorded in your direct report's employment history whilst retaining the current job description details through the import functionality;
- move your direct report to a job that does not report to you;
- propose a new job title and new job description.
- Click Change Requests from the left sidebar menu.
- Click at the top-right hand corner of the Change Requests screen.
New Change Request form opens. - In the Employee field, find the direct report you wish to make changes for. Select the employee.
- Click Type of Change Request to open the dropdown options of what you can request. Select Job Title / Description.
- Tick Move to a new job?.
- Click Add new job below the New Job Titlefield.
Important
You must leave the New Job Title field empty. This will be populated later.
- Add new job title popup opens.
You can choose to import the details from the current job description and edit them as you see fit, or you can opt to manually enter the following:Field Description Job Title Required. Unique alphanumeric characters for the job title. Division Required. Find the applicable division and click to select from the list. Import from current job
To copy the details from the employee's current job, click Import from current job at the bottom-right of the window. This will copy and populate the division, sub-division, department, team and main purpose and function of job. You can still amend as you see fit.
Sub-Division Optional. Find the applicable sub-division and click to select from the list. Info
The list of sub-divisions is filtered to show only the relevant sub-divisions under the division you selected above. Consequently, the sub-division you select will filter the relevant departments that will be presented to you below.
Department Required. Find the applicable department and click to select from the list. Info
The list of departments is filtered to show only the relevant departments under the division and sub-division you selected above. Consequently, the department you select will filter the relevant teams that will be presented to you below.
Team Optional. Find the applicable team and click to select from the list. Info
The list of teams is filtered to show only the relevant teams under the division > sub-division > department you selected above.
- Click Submit in the top-right hand of the Add new job title popup.
New Job Title field is populated with the job title that you created. If you wish to make amends to the organisational units that you have assigned, click to open the popup window.
If you wish to clear and reset the new job title, click . You cannot undo this action. - In the Start Date for New Job click to set the date you wish to apply the change.
- You can continue to complete the job description in the Edit Job Descriptionsection.
Changes here will be applied to the employee's Job Description tab in her/his profile in the Web and iOS app.
Field Description Main Purpose and Function of Job Optional. To edit: - Click in the right-hand side of the field. The Main Purpose and Function of Job popup window opens.
- Click at the bottom of the popup window to clear the field.
- Or, you can edit the existing text. As you start making amends or if you chose to clear the text, appears left of the button. This allows you to revert back to the current purpose of the job.
- Click Done at the top-right hand corner or Cancel if you wish to retain the current text.
Headcount Responsibility Optional. Click to edit the numeric field or to clear. Geographical Area Optional. Click to select from the dropdown options or to clear. Budget Accountability Optional. Click to edit the alphanumeric field or to clear. Expected Nights Away Optional. Click to select from the dropdown options or to clear. You can add a new task, import the tasks from the current job description and edit or delete as you see fit.
To add a new task:
- Click Add at the top-right hand of the Critical Tasks or General Tasks section.
- In the Add (Critical or General) Task popup window, enter the new task.
- Click Done to add the task or Cancel to return to the list.
To import the tasks from the current job description:
- Click Import from current job.
To edit an existing task:
- Click the task you wish to edit.
- In the Edit (Critical or General) Task popup window, update the task.
To clear all the text, click at the bottom right of the window. - Click Done to apply the changes or Cancel to return to the list.
To delete an existing task:
- Click at the right-hand side of the task you wish to remove.
- Should you wish to restore the the deleted task, click Import from current job.
Manage core competencies, job-specific competencies and department competencies. To facilitate the setting up, you can import the competencies set from the employee's current job description.
To import the competencies:
- Click Import from current job.
To assign or unassign competencies:
- Click Manage at the top-right hand of each of the section of Core Competencies, Job-specific Competencies or Department Competencies.
- In the Manage Competencies popup window, you can search and tick the competency you wish to assign. You can also untick the competency you wish to remove.
- Click Done to apply the changes or Cancel to return to the list.
In the list of competencies, you can alternatively manage the competencies:
- Click at the right-hand side of the competency you wish to remove.
- To restore the unassigned competency, click Import from current job.
You can also click Manage to accomplish the same.
- Enter Reason for Change Request. This is required.
- Click Submit in the top-right corner of the screen.
- A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
Salary/Commission
- Click Change Requests from the left sidebar menu.
- Click at the top-right hand corner of the Change Requests screen.
New Change Request form opens. - In the Employee field, find the direct report you wish to make changes for. Select the employee.
- Click Type of Change Request to open the dropdown options of what you can request. Select Salary/Commission Review.
- The relevant Change Request Detailsare shown. The current values are shown in the left side as view-only.
Field Description Proposed Annual Base Salary Required for employees who receive a base salary but not commission. Enter numeric value for new salary.
For employees with commission where you want to retain the base salary, you can keep this field blank.Proposed Annual Commission This field only appears to employees with commission. Enter numeric value for new commission. Proposed Total OTE Automatically computed as sum of commissions and base salary, as may be applicable. The percent indicated after refers to the increase (or decrease) between the current and proposed OTE. Proposed Effective Date Required. Click to set the date you wish to apply the change. Supporting Documents Required. You need to upload file/s in PNG, JPEG or PDF format as evidence to support the request. Reason for Change Request Required. Free-text field stating your reason for submitting the change request. - Click Submit in the top-right corner of the screen.
- A confirmation message appears affirming the request is routed to the Special Director for further approval. Click OK.
You will be notified of the decision by the Special Director, and the succeeding final approval (or rejection) of your HR Officer. At any stage, the request can be rejected for resubmission, where you will be notified with the corresponding grounds for rejection so you can reaccomplish the request and resubmit.
Approve a change request
The following change requests submitted by your direct report/s require your initial approval:
- Work hours, where only the start and end of workday is requested and has no effect or change in the total weekly hours;
- Work hours, where not only the start and end of workday is requested but a change in the total weekly hours; and
- Resignation.
- Click Change Requests from the left sidebar menu.
- Browse or search and click the change request you wish to review. For easy identification, these change requests are tagged as Waiting For Your Review.
- Review the change request details.
- Click at the top-right hand corner of the screen to open the options. You can select one of the following options:Approve
- In the Approve popup, enter your reason for approval.
- Click Submit to endorse the request for further approval. Click OK in the confirmation message.
Or, Cancel to return to the change request form.
Reject and Resubmit- In the Reject and Resubmit popup, select the reason for your rejection. This is required.
- You can optionally enter additional comments to help in the resubmission of the request.
- Click Submit to endorse the request for further approval. Click OK in the confirmation message.
Or, Cancel to return to the change request form.
Reject and Close- In the Reject and Close popup, select the reason for your rejection. This is required.
- You can optionally enter additional comments.
- Click Submit to close the request.
Or, Cancel to return to the change request form.